If you have a native install of Open Text Windows Viewer (any version) and want to contain and co-operate a virtualized Open Text Windows Viewer you might run into a problem if the application uses certain COM-objects. As opposed to star the virtualized instance – the native application gets called every time. Try removing the following value while in monitoring mode;
If you review the activity using Process Monitor – you will notice that SVCHOST.exe is the process that attempts to start alviewer.exe. The reason is explained by Sasha in one of the previously posted interviews.